How to assert yourself, listen to others, and resolve conflicts by ROBERT BOLTON, PH.D.
This book has real good chapters on assestion skills.
I believe that my main proublem in life is that I have been to submisive and feel worthless and like i'm less important than others. This book is teaching me skills on how to be assertive, and thank God to quit being verbally abused by coworkers and such without lowering myself to there level of agression or a level of submision.
I got fired from a job once because I was submisive to the point that I finally had enough from my boss (he was over agressive) and finally blew up at him calling him names. It just came out. I know I said it, I heard myself. It was like I wasn't saying it. It just came out. If only I knew these asertive skills. I did get my job back a week later, but eating crow leaves a bad tast in your mouth.
The whole book is good but I am reading the assertive chapters right now and wanted to share that with you.

Glass