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It's by Spencer Johnson, M.D. I'm just about finished with it and it's pretty darn good. It talks about change and how different people react to and deal with change. I know personally I tend to become very anxious and agitated when things start to change.
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Management made it required reading, and on the job no less - it's a great read, quick and easy - everyone should have a copy!
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I've read this also. It is good, and the post just reminded me to read it again.
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I read this years ago - I can't remember exactly about it, so I might have to read it again. I just remember that it was good! I read it because one day at the bank, a bank teller was reading it in between customers. The bank had handed it out to all their employees.
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