I am not sure of the exect situation at hand, but it sounds as if someone is NOT happy with the program for whatever reason.
I have seen the name jayzdepressed before...apparently his/her issue was not resolved to his/her satisfaction.
Since your request/issue has not been addressed to your satisfaction, and since it has been awhile since I had seen the unhappy post by jayz, I would have to agree with the previous poster...JUST DO THE PROGRAM! You have it anyway. Does not sound like you can return it now since much time has passed. If you can change your focus, attitude, outlook, you may e able to benefit from the program. Your mind is very powerful and it can work by the power of suggestion. If you have a positive outlook, feel better about yourself, life does not seem so bad, all people are not bad and you will feel better. It is what YOU put into it! There is no magic potion, pill, cure...YOU are your OWN cure. This program just directs you, instructs and demonstrates you to feel better, less stressed, more in control.
Put some time and some effort into it. If you put the effort into the program that you are putting into being angry about MWC not satisfying you, you probably would have benefited greatly from the program and been so far ahead. It is time and effort. You are very worth it. Give yourself a chance and an opporunity. I doubted it too but have learned that it is time well spent.
"Afterall, everybody only hears what he understands." by Johann Wolfgang von Goethe